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Roberts leadership

How to go from being a busy leader, to a productive...

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Ed Roberts, the Chief Operations Officer at Bozard Ford Lincoln, has released his new book, Mile One: A Leadership Journey. Throughout his career, Roberts...
Murgado Automotive Group has acquired Mercedes-Benz of Richmond and Mercedes-Benz of Midlothian, in the greater Richmond, Virginia area.

Murgado Automotive Group acquires two Mercedes-Benz stores in Virginia

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Murgado Automotive Group has acquired Mercedes-Benz of Richmond and Mercedes-Benz of Midlothian, located in the greater Richmond, Virginia area, from Rod McGeorge. This announcement...
Explore the evolving car buying process: blending digital strategies with tradition, emphasizing customer experience and human touch.

Modernizing the car buying process in a tech-driven world

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As technology continues to push boundaries and redefine norms, it's essential to understand where the industry stands and where it's headed. According to a...
To build trust and uphold ethical standards, automotive sales professionals should focus on these three vital elements.

Accelerating trust: How ethics can drive success in auto sales

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The automotive industry has long suffered from a lack of trust due to perceptions of dishonesty and aggressive sales tactics. In order to foster...

How to build a culture of accountability in your dealership

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Building a culture of accountability in any business is not easy, but it is critical for the success of teams, including those within dealerships....
Unpacking the influence of electric cars on the service drive: Adapting to new maintenance norms, training demands, and other shifts.

How electric cars are reshaping the future of service business

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Since electric cars hit the road and have slowly become more mainstream, service departments have been wondering how to maintain the more profitable parts...
For dealers, the online car buying process is a fast-moving game. Trends and customer preferences are constantly changing.

It’s time to mystery shop your dealership’s online car buying process

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While you may use mystery shopping to assess your dealership’s in-person sales, do you take the same measures for online car buying? Failing to...
"There is a huge potential to transform car sales and service with the increasing sophistication, accessibility, and proliferation of augmented reality."

Q&A: Lakshmanan Chidambaram of Tech Mahindra explains how car dealers and...

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As we drive further into the digital age, technological advances continue to transform the way we live and work. One such innovation, Augmented Reality...
Dive into automotive dealership buy/sell trends influenced by economy & laws. Discover the power of data in acquisition strategies.

The unquestioned data advantage in the dealership buy/sell equation

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Changes in the dealership buy/sell landscape are ever evolving. The economy, dealership performance, geographical differences, and new bills, laws and regulations all factor into...
Firelands Auto Group, operated by Patrick O’Brien, has added Firelands Honda, to their growing group of Ohio-based stores.

Firelands Auto Group acquires Victory Honda of Sandusky

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Victory Honda of Sandusky, previously owned by Victory Automotive Group, has been sold to Firelands Auto Group. Firelands Auto Group, operated by Patrick O’Brien,...