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Digital Dealer coverage: Anchor Jim Fitzpatrick speaks with Noah Lee, the Director of Product Consulting for Dealer.com, Cox Automotive about the importance of first-party data collection.

Why first-party data is more important than ever for your dealership...

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During the recent Digital Dealer conference in Las Vegas, CBT News anchor Jim Fitzpatrick connected with Noah Lee, the Director of Product Consulting for...

Weekly roundup: October auto sales forecasts, UAW labor deals, and EV...

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Earlier this week: October, U.S. car sales were projected to rise despite ongoing manufacturing challenges, according to S&P Global Mobility. Labor relations saw a...
candidates

What should you look for when interviewing candidates for the dealership?

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Finding the perfect fit for your dealership isn't just about sifting through resumes or looking at years of experience in the automotive industry. It's...
Steven Walker, Senior Product Marketing Manager for CDK Global, recently joined Jim Fitzpatrick on the CBT stage at the 2023 Digital Dealer conference.

How CDK Global is enhancing online to in-store modern retail experiences...

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Earlier this year, CDK Global released its Friction Point Study, which surveyed both shoppers and dealers to determine what points in the car buying...
The pressure for greater sustainability in the auto segment comes from multiple groups but arguably began due to the “Tesla effect.”

Dealership sustainability: implementing eco-friendly practices in retail automotive

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For car dealerships, sustainability is more than a buzzword; following environmentally friendly practices is good business. It’s an approach that sends a strong positive...

Understanding the psychology behind employee turnover and strategies to prevent it

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Employee turnover is a significant challenge for dealership managers, as it can be costly and disruptive to overall operations. However, according to one Gallup...
Generative AI has the potential to revolutionize marketing, streamlining the traditionally labor-intensive and speculative process.

Where does generative AI fit into dealership operations?

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Artificial Intelligence (AI) has been revolutionizing different industries, and the dealership sector is not immune to its impact. Generative AI, a specific type of...
AI, with the right information present, can quickly and easily deliver personalized information to both salespeople and customers.

How AI can improve your car dealership’s customer experience strategy

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Artificial intelligence is on the horizon and can be useful to car dealerships in many ways. While the speed and automation of artificial intelligence...
Addressing decision paralysis begins with developing a decision-making framework. This could be as simple as a pros and cons list.

Perfect the art of decision-making for dealership management success

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Imagine it’s Monday morning. You walk into your dealership, the third cup of coffee in hand, mentally preparing for the week. Suddenly, you’re inundated...
At the recent 2023 Digital Dealer conference, anchor Jim Fitzpatrick spoke with Rick Dearden, a regional director for Lotlinx.

How dealers can take control of their inventory management — Rick...

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Rick Dearden is a regional director at Lotlinx, a technology platform that provides auto dealers and manufacturers with enhanced operational control over their retail...