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Recall work is a great opportunity for your dealership to impress customers with the smooth operations of a well-oiled service department.

Recall work: your service departments chance to impress

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Automotive recalls in the U.S. rose 3.4% in the first quarter of 2023, up from 237 in Q4 2022 to 245 events in Q1....
The rise of electric vehicles offers an unprecedented opportunity for OEMs and dealers to redefine dealership design.

Rethinking dealership design for electric vehicles

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The automobile industry is attempting a seismic shift. OEMs, at the direction of the government, are not only wanting to change the way we...
According to Automotive News, Dream Motor Group has expanded into South Florida by acquiring two Mercedez-Benz dealerships

Nick Saban’s Dream Motor makes $700 million move to Florida

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Dream Motor Group has expanded into South Florida by acquiring two Mercedes-Benz dealerships in a deal worth roughly $700 million.  Dream Motor Group is owned...
Opportunities for stability and growth lie in selling commercial vehicles — a sector known for its consistency and profitability.

The untapped well in your own backyard

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Today's auto industry represents a landscape that is at its most unpredictable as it’s ever been. There are a multitude of reasons, such as...
In many markets, qualified technicians have their choice of employer. Creating a strong and inviting brand separates you from the competition.

How your dealership can find stellar automotive technicians

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Hiring technicians today is more than putting bodies in service bays. These team members have to have the right skill set, possess a strong...
Managing your existing BDC can be a tall order, but it is worth exploring to find out if you can improve sales and service.

In-house vs external BDC: How and why to make a switch

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For a dealership, follow-up with customers is absolutely crucial. Some customers will choose which dealership to shop at based on interactions with salespeople over...
Explore 5 key initiatives for fostering collaboration and driving success across dealership departments, from a CFO's perspective.

5 ways to knock down silos and build bridges across dealership...

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If there is one thing I have learned in my 20+ years working in auto dealerships, it is that an auto dealership, at the...
Most electric vehicle buyers are concerned with helping sustain or improve Earth’s environment since electric vehicles don’t have emissions.

4 of the best marketing channels to reach electric vehicle buyers

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As electric vehicles become more mainstream, you might wonder how you reach customers who tend to be more likely to buy electric vehicles. We’ll...
Automotive industry news: Toyota's gains, IRS EV tax credit portal, Rivian's clean energy feat, and new UAW labor deals.

Weekly roundup: IRS opens dealer Energy Credit Portal registration, Toyota’s EV...

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Earlier this week: Toyota revved up with soaring profits, EV investment plans, and pay raises following an impressive third-quarter report. Meanwhile, the IRS streamlined...
TransUnion's Satyan Merchant reveals key strategies for digital retailing success in the auto industry amidst market challenges.

How auto retailers can modernize the ways they engage with consumers...

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Many of today’s automotive consumers do a bulk of their shopping online, so there’s extra pressure on dealers to make sure transactions are done...