Tag: car dealership
It’s all about the perfect payment
There’s nothing about paying bills that consumers like, so it follows that the easier and cheaper and most penny perfect they are to pay,...
Synchronous vs. Asynchronous customer communication: is your dealership using both?
All businesses, including car dealerships, face the challenge of figuring out how exactly to connect with customers in order to meet and exceed sales...
FADA Pres. Ted Smith on the association’s inaugural Hall of Fame...
The Florida Automobile Dealers Association (FADA) marked a significant milestone on November 2 by inaugurating its first class of Hall of Fame inductees, which...
Elevating the service experience with proactive communication and real-time updates
In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments...
First-party data: a marketing goldmine for dealers
Macroeconomic and industry-specific challenges continue to impact how dealers do business. From inflationary pressures and rising interest rates to vehicle inventory challenges, fluctuating prices,...
3,882 dealers nationwide challenge Biden on EV regulations in open letter
Nearly 4,000 dealers across the United States have collectively penned an open letter to President Biden, expressing their concern over the proposed emissions standards...
Strong demand for dealership acquisitions despite decline in blue sky values
The latest Haig Report for Q3 2023 from buy/sell firm Haig Partners revealed a sustained high demand for car dealerships. The report indicates that...
Why is there still a technician shortage and what are industry...
The lack of qualified technicians is an ever-present issue for most dealerships. By next year, this shortfall is projected to increase to 642,000 open...
Tips to help spot identity and income verification fraud
With the gloomy economic forecasts that are flooding every media outlet daily, criminals are finding an easier environment to be able to pull off...
Public relations for dealerships: when silence isn’t golden
Public relations (PR) is a crucial yet often underestimated and unused tool for automotive dealerships. PR is an integral element of any dealership’s strategy,...