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Does the evolution of business mean more remote workers?

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To the Editor: Working remotely has its pros and cons. I think it’s smart to call it the ‘evolution of work’ instead of the ‘future...
fixed ops revenue

Is your car dealership missing opportunities for fixed ops revenue?

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While your car dealership is focused heavily on scheduled maintenance and repairs, you might be missing some valuable revenue opportunities. Increase your fixed ops...
service advisor

3 ways to improve your auto dealership’s service advisor turnover

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In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover...
dealers

Declining COVID cases a cause for optimism among dealers

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Auto dealers in the US are more optimistic about the short-term future in the automotive market. The Cox Automotive Dealer Sentiment Index Study revealed an...

How to position your fixed ops department for maximum success in...

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Fixed-ops practices in 2021 look a lot different than they ever have before. Here to talk about the fixed ops strategies that have evolved...

How to identify gaps in your dealership’s interactions with prospective customers...

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With the 2021 NADA virtual show just around the corner, CBT News anchor Jim Fitzpatrick talks with Pogo Parr, President of Automotive at CallSource,...
dealership chat

How all components are in place for automotive digital retailing in...

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It is certainly an understatement to say the world has been turned on to online shopping and digital retailing. According to Adobe Analytics, during...

A pandemic silver lining: the return of telephone

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In a year where the pandemic brought the economy to its knees, dealers were forced into survival mode. Many dealers implemented strategies to stay...
creating websites

4 modern dealership challenges and how to successfully pivot

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Dealership operations are becoming increasingly complex, and the global pandemic has only accelerated that further. The rapid changes in market conditions are driven by...
TikTok

The rise of TikTok: Is it worth the investment at your...

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Every five years, a new social media platform seems to hit the scene. With it always comes this question: "Should we get on (insert...