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An inclusive workforce, composed of individuals from diverse backgrounds, brings a wide range of perspectives to the table.

The value of an inclusive workforce in the automotive industry

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In today's competitive automotive industry, businesses are constantly seeking ways to stay ahead of the curve and maximize their profits. While technological advancements and...

6 mental health and wellness activities to promote positivity at the...

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The majority of people in leadership roles have heard the phrase “People are your best asset,” and many would agree this is true. Without...
By translating customer feedback into actionable knowledge, dealerships can upgrade customer satisfaction and gain a competitive edge.

How to make customer feedback part of your dealership’s growth strategy

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In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that...
The 2023 Kerrigan Dealer Survey has been released, and it appears that most auto dealers are remaining optimistic about the M&A market.

New survey: dealers mostly positive about valuations, profitability in 2024

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The 2023 Kerrigan Dealer Survey has been released, and it appears that most auto dealers are remaining positive about the buy/sell and M&A market...
Explore the essentials for boosting used car sales, including optimal inventory management, stellar customer service, and effective training.

9 key areas of focus that drive more used car sales

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For many franchised car dealers, the used car department significantly contributes to the bottom line. These sales are even more fundamental to independent automotive...
It is important for leaders to promote a culture of accountability, meaning they must be an example and hold themselves accountable, too.

7 key ingredients for dealership-wide accountability

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One of the most difficult yet important tasks for business leaders is finding ways to hold their staff accountable. From employees who have worked...
Woman choosing a car in a car showroom during the F&I experience

More showing, less selling leads to a better F&I experience

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When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy...
In this article, we offer insights into how the role of the car salesperson is being reimagined in the context of today’s market realities.

How to be a better car salesperson in the new year

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Gone are the days when aggressive selling methods were the norm; today, the retail automotive industry is transitioning towards a more consultative, client-centric approach....
While managers set broad goals for their department, mentors takes a personalized approach by tailoring opportunities to each employee.

The mentorship mindset: how effective leaders nurture the growth of their...

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For dealership managers and executives, getting top talent in place is only half the battle for driving sales and boosting profits. Sharp leaders realize...

Should you trust AI with your digital ad dollars?

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Artificial intelligence has a variety of uses in the automotive industry. While many dealerships use artificial intelligence in the marketing and customer service capacity...