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Warranty pay service could be your next growth area

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Dealerships will agree that that the past year has caused more stress than any time since the last recession. But, the chip shortage aside,...
Kelly Automotive

Kelly Automotive VP Chris Saraceno tackles industry consolidation, recruiting female employees,...

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As COVID-19 restrictions are slowly lifted across the country, many dealers are turning to a new way to do business and recruitment doesn’t quite...

Dealer principal Aaron Zeigler discusses expansion, EVs, and inventory shortages

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M&A activity hasn’t slowed down in the least bit, the latest acquisition coming from Zeigler Automotive Group who recently purchased a Subaru store in...

Three ways to involve the collision center in day-to-day operations

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Most dealerships operate many of the same departments: new cars, pre-owned vehicles, service departments, and parts and accessories centers. Fewer than 40% of franchised...

The power of simulation in improving dealership operations

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There’s a tried-and-true maxim regarding learning dealership operations: management training may be valuable, but hands-on experience is invaluable. One challenge, however, is being able...
car shoppers

Silent website shoppers: How to convert more car shoppers to phone...

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For years, dealership lead volumes have been on a steady decline with most car shoppers making initial contact with a dealership via phone or...

Interpreting car dealership data to improve long-term business performance – Tracy...

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On today’s show, we’re talking about car dealership data security. We’re pleased to welcome Tracy Fred, Vice President of Cox Automotive brands VinSolutions, Xtime,...
Remote work - Adam Robinson

How car dealerships can improve efficiency with remote work policies –...

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Ford recently announced a hybrid remote work model for its employees indefinitely. Salaried employees can continue to work from home, but will go into...
auto loan fraud

Attempted auto loan fraud skyrockets through 2020

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Insecurity and joblessness during the initial months of the COVID-19 pandemic are being blamed for a drastic increase in auto loan fraud activity. According...
car shoppers

Building trust with online car shoppers through transparency

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For most car dealerships, building trust with car shoppers has proven to be a major obstacle to overcome. According to the December 2020 Honesty...