Tag: car dealership
Thoughts on the ‘EV transition’ in the automotive industry
To the Editor:
While I am highly skeptical that the “EV transition” will go as planned, I also have an extremely hard time believing hydrogen...
How the new FTC rules will affect car dealers
On Wednesday, the Federal Trade Commission (FTC) announced it had voted to implement an update to the so-called “Safeguards Rule.” The FTC’s release noted...
From recon to retail: Passing the baton from the backend to...
Although prices are beginning to ease for used vehicles, inventory levels are still not where they need to be for franchise dealers across the...
5 effective ways to sell the value of the phone call
On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, explains the best ways to create value for every lead that...
The debate over OEM and dealership vaccine mandates
To the Editor:
The debate over vaccine mandates in any industry is raging, so it should be interesting to see where the automakers fall when...
Putting GPS trackers and consumer privacy to the test
Whether you’re a consumer or a business owner, cybersecurity is becoming more and more important every day. It’s a big concern. In fact, in...
Doing more with less
Profound change is often triggered by adversity.
As we continue to deal with a pandemic that has reduced both staffing and inventory levels, there’s still...
Unpacking the digital retailing work flow during low inventory with Kevin...
Topping the list of issues facing many of you today is tight inventory. With no relief in sight, according to the experts we speak...
The importance of building customer relationships in the service drive
To the Editor:
It's easy for dealers to forget how to think like customers. While I agree that reviews are essential the biggest key is...
11 key processes every service advisor should be trained to do
According to recent data from NADA, 2020 produced the highest net profit per retail dealership in automotive history. With record gross profit per retail...
