Tag: car dealership
KPIs that service departments should track and improve to start the...
The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could...
Rethinking auto recalls: avoiding common obstacles and driving campaign completion
According to Stout’s Automotive Defect & Recall Report, 28 million cars in the U.S. had an open recall in 2020. And Auto Alliance reports...
The biggest enemy you will face in auto sales
For years, car dealership employees believed and were taught that customers were the 'enemy.' On the latest edition of Straight to the Point, host Frank J....
Dealerships should hire more female salespeople
To the Editor:
When I think of buying or leasing a new vehicle, I imagine showing up to a dealership and being approached by one...
Peter Leto’s guide for car dealers as the auto industry looks...
Today on Kain & Co., host David Kain, President of Kain Automotive, sits down with Peter Leto, CEO of Foundation Direct and formerly, Google's...
Boost your digital retailing experience
We know consumers are information-hungry, as it drives their car buying decisions. Sixty-five percent of consumers spend over a month researching their next purchase,...
Is your dealership team addicted to current sales compensation?
On the latest edition of Straight to the Point, host Frank J. Lopes asks, are car dealership professionals addicted to higher compensation thanks to supply and...
Should car dealers be concerned about vehicle hacking?
To the Editor:
I would be curious to know how many dealerships and OEMs are actually implementing cybersecurity policies and technology safeguards.
Within the last three...
Supply constraints and record profits color the November sales forecast
Automakers appear to be on the cusp of an inventory surge that would replenish dealer lots and offer more choice to customers. However, November’s...
3 myths dealers need to know about inventory shortages
While the dealership world is hoping the inventory crisis will come to a speedy resolve, industry experts aren’t as optimistic. Embracing the challenges and opportunities...
