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Eddy Allen

How general manager Eddy Allen fosters an outstanding customer experience despite...

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Like many other car dealers in retail automotive today, Eddy Allen, the General Manager of Jaguar-Land Rover Norwood, grew up in the business. He...
subscription-based services

Automakers rev up subscription-based services, but will customers get on board?

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This past July, media outlets took notice that BMW was selling subscription-based services, with a price tags of $18 a month, $300 for three...
stress management

5 tips for better stress management in the dealership [updated 2022]

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Stress is super common and can detrimentally hurt your health. First, know that stress is a normal reaction to a trigger. This is our...
elevated entrepreneur

How to become an ‘Elevated Entrepreneur’ and create a life you...

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While there isn’t a shortcut to success, there are coaches, mentors, and books that can certainly help you along your journey. Today on Inside...
new car

How new car supply shortages are affecting OEM and franchise dealer...

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When new vehicle production returns to more typical levels, will automakers flood dealer lots with inventory, or will they take another approach? Today on...
used vehicles

Selling off-brand used vehicles? Tips to retain those buyers

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The ongoing new vehicle shortage has many dealerships stocking any used vehicles they can get their hands on. Selling off-brand vehicles is not new,...
DeLorean

Special Edition: DeLorean CEO Joost de Vries shares details about upcoming...

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Welcome to this episode of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...
influence

How to build your influence no matter where you work in...

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Today on Inside Automotive, we’re pleased to welcome back Bill Berman, executive coach, founder of Berman Leadership Development, and the author of Influence and Impact. Berman...
Autonomy

AutoNation and Autonomy partner up to boost EV subscription business

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Electric vehicles are becoming more popular, and Autonomy, with the help of AutoNation, is increasing its investments in the EV subscription space. The company is adding...
premium auto brands

The luxury customer experience: How do premium auto brands stack up?

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The recently released 2022 Pied Piper Prospect Satisfaction Index (PSI) Premium Auto Study looked at 25 car brands to find out how effectively premium auto...