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customer experiences

How-to Guide: Driving exceptional dealership customer experiences

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As an automotive dealership, you know that customer service is essential. But you might not know just how important it is to deliver exceptional...
uncertainty

How business leaders can turn uncertainty into opportunity — Meridith Elliott...

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Many of today's leaders and business owners are uncertain and a little anxious about a potential economic downturn. Today on Inside Automotive, we're pleased...
sales J.D. Power

J.D. Power/LMC Automotive release November U.S. auto sales forecast

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According to a joint forecast from J.D. Power and LMC Automotive, new vehicle retail sales for November 2022 are expected to be somewhat flat...

Nissan’s new EV program—what does it mean for dealers?

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Nissan is making the switch to electric vehicles easier with the introduction of EV Carefree+ and new customer initiatives. These initiatives include an eight-year or 100,000-mile...
service advisors

4 ways to measure your service advisors’ success

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You use valuable KPIs to track the success of your service department, but how is your service advisor stacking up? As the head over...

Domino’s buys new all-electric Chevy Bolt fleet to help with deliveries

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This November, be prepared to see more than 800 Chevy compact all-electric Bolt vehicles delivering pizza. Released this month, Domino’s is gearing up to...
cars

Carvana stock downgraded to market perform at Cowen & Co.

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According to reports from CNBC, research analysts at Cowen & Co. downgraded Carvana from "outperform" to "market perform, based on the retailer’s significant debt...
Ted Smith FADA franchise

How FADA Pres. Ted Smith continues to advocate for dealer members

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Auto dealers across the country are expressing concerns that the franchise system is under attack by OEMs and industry disruptors that aim to sell...
KPIs

KPIs to measure that keep dealership inventory on track

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KPIs are the one way to gauge if your dealership is on the right track. So every car dealer measures, analyzes and checks accuracy...
best vehicle brand

U.S. News & World Report announces 2023 Best Vehicle Brand winners

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On Monday, the U.S. News & World Report announced the Best Vehicle Brand and Best Certified Pre-Owned program awards for 2023. The Best Vehicle...