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Understanding the key differences between service advisors and service writers

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What are service advisors worth to dealers and general managers? This is the question Don Reed tackles on the latest episode of Service Drive....

How digital retailing can personally tailor the car buying experience for...

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A strong digital marketing presence is crucial for your dealership in today’s marketplace. This afternoon on CBT News, we are discussing Dealer.com’s latest industry...
Single point dealers - Robert Loehr

How single-point auto dealerships used flexibility to navigate the pandemic

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Single-point auto dealerships faced many unique challenges throughout the pandemic. Today on CBT News, host Jim Fitzpatrick is joined by Robert Loehr, Owner of...
Allyson Witherspoon

Allyson Witherspoon, CMO of Nissan USA, on launching 10 new models...

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Today on CBT News, host Jim Fitzpatrick is joined by Allyson Witherspoon. Vice President and Chief Marketing Officer of Nissan USA. Witherspoon joins the...

How dealer franchise laws protect both consumers and dealers – Jim...

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Many EV companies, such as Tesla, Rivian, and Lucid, are pushing to bypass franchise laws to sell directly to consumers. Today on CBT News,...

How to position your fixed ops department for maximum success in...

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Fixed-ops practices in 2021 look a lot different than they ever have before. Here to talk about the fixed ops strategies that have evolved...

How to identify gaps in your dealership’s interactions with prospective customers...

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With the 2021 NADA virtual show just around the corner, CBT News anchor Jim Fitzpatrick talks with Pogo Parr, President of Automotive at CallSource,...
Ben Keating Keating Automotive Group, has been hit hard by Hurricane Beryl and CDK's cyberattacks.

Are customers shifting entirely to online car buying? TX dealer Ben...

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It may be difficult to find a dealer as unique as Ben Keating. Not only does he operate a successful dealership group, Keating Auto...
Valuinsight

Winning the inventory game – Scott Dreisbach, Valuinsight

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 In a time where inventory is hard to come by, dealers are looking at every opportunity to manage inventory more efficiently. Today on CBT...

How your car dealership can stand out in the digital space...

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Joining anchor Jim Fitzpatrick on CBT News today is Tim Cox, Co-Founder and Senior Vice President of Sales at CarNow. CarNow has had a...