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Kelly Automotive

Kelly Automotive VP Chris Saraceno tackles industry consolidation, recruiting female employees,...

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As COVID-19 restrictions are slowly lifted across the country, many dealers are turning to a new way to do business and recruitment doesn’t quite...
Price

What is bucket management and how does it affect used car...

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Welcome to this week's episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for...

The power of simulation in improving dealership operations

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There’s a tried-and-true maxim regarding learning dealership operations: management training may be valuable, but hands-on experience is invaluable. One challenge, however, is being able...
customer experience

What is the foundation of a truly exceptional customer experience for...

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Today on CBT News, anchor Jim Fitzpatrick welcomes back Aaron Bickart, Executive Vice President and General Manager of OfferLogix. OfferLogix focuses on innovative ways...
car shoppers

Silent website shoppers: How to convert more car shoppers to phone...

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For years, dealership lead volumes have been on a steady decline with most car shoppers making initial contact with a dealership via phone or...

Interpreting car dealership data to improve long-term business performance – Tracy...

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On today’s show, we’re talking about car dealership data security. We’re pleased to welcome Tracy Fred, Vice President of Cox Automotive brands VinSolutions, Xtime,...
Mark Phelan

Will the automotive retail industry continue its upward momentum through 2021?...

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As we see car dealers and OEMs become more proactive and technology continues to evolve, There’s no room to be left behind in today’s...
Charlie Chesbrough

Have strong Q1 auto sales set the stage for the rest...

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Today on CBT News, host Jim Fitzpatrick is joined by Charlie Chesbrough, Senior Economist and Senior Director of Industry Insights at Cox Automotive. Chesbrough...

How transparent finance options can improve the online car-buying experience for...

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Today on CBT News, host Jim Fitzpatrick is joined by Aaron Bickart, Executive Vice President and General Manager of OfferLogix. Bickart’s company focuses on...
Remote work - Adam Robinson

How car dealerships can improve efficiency with remote work policies –...

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Ford recently announced a hybrid remote work model for its employees indefinitely. Salaried employees can continue to work from home, but will go into...