Tag: car dealers
Shep Hyken on improving the customer experience to generate repeat business
Customer experience expert, New York Times best-selling author, and international keynote speaker Shep Hyken, has released new research into the state of customer service...
Carvana & CarMax’s ramped-up reconditioning operations make efficient & lean recon...
Nearly every dealer in the country is feeling the pinch on new and used vehicle inventories, with sellable inventory levels down as much as...
AIADA Pres. Cody Lusk on keeping the auto industry a level...
More than half of all U.S. dealership jobs are created by international nameplate automobile dealers, according to the American International Automobile Dealers Association. The...
Digital marketing methods for today’s car dealership
What's working for you in digital marketing today and what needs to be revamped? As more consumers make purchases online, it is critical for...
Next-generation theft recovery: Why wireless, battery-powered devices relieve dealer headaches and...
Consumers have been concerned about vehicle theft for many years. In response, dealers have sold a variety of theft recovery solutions as part of...
Production cuts continue for major automakers
To the Editor:
Thanks for the information.
At this point, it's getting difficult to take customer deposits on new models, like the Audi e-Tron or any...
How transparency helped this Indiana dealership increase its net profit by...
On today’s show, we’re pleased to welcome one of Automotive News’ 40 under 40 honorees Jon Blakely, Operations Director of Coyle Chevrolet-Buick-GMC and Coyle...
Brian Pasch discusses surprising results from latest Google SEM Report
Are Google results inflated? That’s the question Brian Pasch Enterprises has explored with its new BPE Report: Exposing the Outcomes of Google SEM Campaigns....
How can smaller car dealerships compete with big online retailers?
To the Editor:
Loved this interview with Brian Benstock. As Jim mentioned, digital retailing is all about situational awareness. Changes are going on and Carvana...
Sonic Automotive increases minimum hourly wage to $15
CHARLOTTE, N.C., August 19, 2021 – Sonic Automotive, Inc. (“Sonic” or the “Company”) (NYSE:SAH), a Fortune 500 Company and one of the nation’s largest automotive retailers, today...
