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From recon to retail: Passing the baton from the backend to...

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Although prices are beginning to ease for used vehicles, inventory levels are still not where they need to be for franchise dealers across the...
loyalty marketing program

5 effective ways to sell the value of the phone call

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On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, explains the best ways to create value for every lead that...

The debate over OEM and dealership vaccine mandates

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To the Editor: The debate over vaccine mandates in any industry is raging, so it should be interesting to see where the automakers fall when...
consumer privacy

Putting GPS trackers and consumer privacy to the test

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Whether you’re a consumer or a business owner, cybersecurity is becoming more and more important every day.  It’s a big concern. In fact, in...
customers

Doing more with less

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Profound change is often triggered by adversity. As we continue to deal with a pandemic that has reduced both staffing and inventory levels, there’s still...

Unpacking the digital retailing work flow during low inventory with Kevin...

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Topping the list of issues facing many of you today is tight inventory. With no relief in sight, according to the experts we speak...
Sonic Automotive

Sonic Automotive Pres. Jeff Dyke discusses $700M acquisition of RFJ Auto...

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Sonic Automotive, one of the nation’s largest retailers, recently announced the acquisition of RFJ Auto Partners. RFJ Auto consists of 33 franchised and used...

The importance of building customer relationships in the service drive

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To the Editor: It's easy for dealers to forget how to think like customers. While I agree that reviews are essential the biggest key is...
Sonic Automotive

Sonic Automotive adds $3.2 billion in annualized revenues with acquisition of...

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CHARLOTTE, N.C., Sept. 22, 2021 – Sonic Automotive, Inc. (“Sonic Automotive” or “Sonic” or the “Company”) (NYSE:SAH), a Fortune 500 Company and one of the nation’s largest automotive retailers,...

AutoNation Appoints Michael “Mike” Manley Chief Executive Officer and Director

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FORT LAUDERDALE, Fla., Sept. 21, 2021 – AutoNation, Inc. (NYSE: AN), America's largest and most admired automotive retailer, today announced that it has appointed Mike Manley as Chief...