Tag: car dealers
Why Effective Labor Rate is the KPI car dealers should keep...
Recently we discussed the top KPIs you should monitor to ensure maximum profit in the New Year. One of the most important to consider...
Managing risk in data collection and compliance
Instances of auto fraud are on the rise, and some are for incredibly costly transactions. A Texas man has been recently convicted of wire...
2021: Auto industry stories that made headlines
As always, this year has been an interesting one as the auto industry has continued to struggle with shortages and delays, but there have...
4 expert strategies for winning the service wars
Dealership service departments across the country are ill-equipped and ill-prepared to keep pace with surging repair demands. Tremendous growth opportunities are there for the...
What a rise in EV sales means for F&I long-term
The rise of the EV or electric vehicle has made an almost immediate impact on the automotive industry and on dealerships. They are sold...
Five tips to improve employee retention
With challenges like COVID and lack of inventory, dealerships have had a tough year or two. And recently, the challenge of attracting and keeping...
The 4 soft phone skills that will matter in 2022
When going on a first date, you wouldn’t show up looking like you just rolled out of bed, would you? Of course not! You'd...
New York dealers donate more than 2,000 winter coats in Operation...
‘Tis the season for giving. The Greater New York Automobile Dealers Association (GNYADA) has raised over $60,000 that will be used to purchase more...
Rethinking auto recalls: avoiding common obstacles and driving campaign completion
According to Stout’s Automotive Defect & Recall Report, 28 million cars in the U.S. had an open recall in 2020. And Auto Alliance reports...
The biggest enemy you will face in auto sales
For years, car dealership employees believed and were taught that customers were the 'enemy.' On the latest edition of Straight to the Point, host Frank J....
