Tag: car dealers
Filling customer experience gaps in the lease-end journey
In a recent BusinessWire release, Patrick Roosenberg, Director of Automotive Finance Intelligence at J.D. Power, said, "The days of the one-size-fits-all lease loyalty strategy are long...
4 ways car dealers and fixed ops managers can amplify service...
In Good to Great, by author and business researcher Jim Collins, most top executives are successful because they have BHAG or Big Hairy Audacious Goals. Their goals...
Are OEM direct-to-consumer sales platforms killing dealer innovation?
The STAR Standard is a standard for data exchange between OEMs and the vendor community. Its committee is made up of OEMs, vendors, and...
5 auto retail trends that could impact long-term dealership growth
As the first quarter of the year comes to a close, how are car dealers balancing consumer demands, recruitment, and their overall daily operations?...
What auto dealerships can do for Distracted Driving Awareness Month
Distracted Driving Awareness Month has arrived. For the twelfth year, April has been designated as the month to promote distracted driving awareness, and the...
Closer look: The obstacles car dealers face today in fixed ops
For the past 18 years, Fixed Ops Magazine has kept the auto industry informed in all areas relating to fixed ops at the dealership...
How consumer privacy controls are reshaping auto marketing strategies
As privacy laws expand giving consumers more control, what type of impact is this having on you, the advertiser? And what can you do...
EV adoption and record M&A activity present unique opportunities for Colorado
Despite the unpredictability of today’s retail automotive market, 17% of Colorado’s new-vehicle dealerships changed hands last year, according to Automotive News. The buy-sell market...
4 ways to master increased call volume to capture more opportunities
Over the past two years, the phone has secured its place as the most reliable and common form of communication. While texting and online...
The importance of properly training your dealership team – Cory Mosley...
On this edition of Inside Automotive, Cory Mosley, Founder of Mosley Strategy Group and award-winning business growth strategist and coach, joins Jim Fitzpatrick to...
