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sales objections

Market-based sales objections will happen—here’s how to work through them

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There is still uncertainty surrounding our lives, like rising inflation rates, gas prices, and the COVID-19 pandemic. If you're feeling the effects, your customers...
average age of vehicles

The average age of vehicles in operation rises to 12.2 years

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Vehicles on the road in the US are getting older, on average. The most recent report from S&P Global Mobility shows that the average age...
brand watch

Q1 KBB Brand Watch Report results with Senior Research Manager Vanessa...

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Recently, Cox Automotive published the Q1 Kelley Blue Book Brand Watch Report, covering the non-luxury, luxury, and electrified segments. Joining anchor Jim Fitzpatrick on...
autonomous vehicles

How to start preparing your service department for autonomous vehicles

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In today’s age, automotive technology is constantly changing, making it difficult for service departments to keep up. Even the NHTSA says that “one day, automated...
key management

Revamp your automotive key management system with digital solutions

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Two decades ago, a simple lockbox in the dealership was all it took to secure keys for all your inventory. It was likely left...
independent auto dealers

How independent auto dealers are staying competitive – Joe McCloskey |...

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Welcome to another edition of Inside Automotive with Jim Fitzpatrick. Joining the show is Joe McCloskey, President of the National Independent Automobile Dealers Association (NIADA) and...
Ryan Kerrigan

Ryan Kerrigan on the automotive buy/sell market: ‘level of activity remains...

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Welcome to another edition of Inside Automotive. Today, we get an update on the buy/sell market from Ryan Kerrigan, Managing Director of Kerrigan Advisors....
staffing shortages

5 ways to combat staffing shortages in fixed operations

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Staffing shortages are affecting dealerships across the country as they struggle to hire new employees and keep their turnover rate low. According to The...
Carvana

4 lessons car dealers can learn from Carvana’s missteps

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Carvana has been in the news for all the wrong reasons this year. A blockbuster agreement to purchase ADESA U.S. has been completed, but...
Automotive Standards Council

Google Analytics 4 is coming—It’s time to update your website

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Welcome to another edition of Auto Marketing Now, with host Brian Pasch, founder of PCG Companies and BPE | Pasch Enterprises. Today, Brian discusses the new Google...