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dealertrack's new f&i

How to Minimize Car Buying Time at Your Dealership – Mazen...

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As you may know, the F&I Department is perhaps the most rapidly-changing area of the dealership. From e-contracts to digital menus, you might be...
car selling

Cars.com Has a New Sales Approach: “Tinder for Cars”

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Cars.com has decided it’s time to take a new approach in regard to car selling, and it’s an interesting one. By using “swipe” methods like...
customer complaints

How to Avoid 5 Common Customer Complaints

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No one’s perfect. No matter how well you run your dealership, there likely will be some customer complaints. That said, just because you’re bound...
dealership

Six Must-Have Tools on Your Dealership Website

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No longer are dealership websites just for displaying contact information and vehicle descriptions. Today, customers are looking for a more responsive and immersive experience...
test drive

Six Ways to Use the Test Drive to Secure a Sale

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So much happens during the car buying experience that it is easy to forget how pivotal the test drive is to the total process....
car buying

Four Tips for Competing Against Services like Carvana

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The concepts of flexibility, instant gratification, and convenience have crept into every facet of our lives as consumers. We can buy anything online thanks...
summer

Summer Sales Strategies

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Summer is a catch-22 season for car sales. On the one hand, more people buy cars during the summer than any other season. The...
blockchain

A Radical Shake-Up to the Auto Industry: The Blockchain Digital Ledger

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The automotive industry is ever-changing and evolving, especially when it comes to technology. An innovation has piqued the interest of car manufacturers, car buyers,...
Car Auctions

Building Trust and Transparency During Your Car Auction Experience – Joe...

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Car auctions should provide dealerships an efficient and productive way to buy a car at a wholesale price. For dealers, it’s important you go...
car buying experience

What Today’s Customers are Looking for in Their Car Buying Experience

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“The customer’s perception is your reality.” This quote by Kate Zabriskie, author and learning and development consultant, captures the truth for every single business...