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At the recent 2023 Digital Dealer conference, anchor Jim Fitzpatrick spoke with Rick Dearden, a regional director for Lotlinx.

How dealers can take control of their inventory management — Rick...

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Rick Dearden is a regional director at Lotlinx, a technology platform that provides auto dealers and manufacturers with enhanced operational control over their retail...
Providing tailored, personalized suggestions based on a user’s browsing history, mobile apps can make customers feel appreciated and understood.

Leveraging mobile apps for improved customer engagement in dealerships

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On any given day in your dealership, a mechanic will grapple with diagnosing a perplexing issue in a customer’s vehicle. A tool that swiftly...
How consumer behavior models can affect car sales

5 consumer behavior models that can influence the car buying process

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Think about the last time you purchased something. It could be food from the grocery store or a new phone, but your motives and...
Is ChatGPT ready for the automotive industry?

Can ChatGPT really help car dealerships?

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AI is always depicted as kind of scary in movies. It learns too much and becomes self-aware. It hates being handled by humans. It rebels....

Why dealerships need first-party data to thrive in a digital world

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In the not too distant future, dealerships will face a major challenge as the digital advertising landscape is poised for a cookieless future. Tracking...
tires

Auto dealers have room for improvement when it comes to the...

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J.D. Power's 2022 US Original Equipment Tire Customer Satisfaction Study highlights the experience of car owners with tires that their vehicle was equipped with...

Dealer profits remain high, record low incentives are the story in...

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With just one week left in March 2022, the auto retail industry can expect significantly fewer sales but an inverse trend in profits if...

Americans are changing how they want to work — what does...

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After nearly two years of pandemic restrictions of some kind, employers are eager to have their teams back in their offices. According to research...

Toyota suspends Japan production after earthquake off the coast of Fukushima

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An earthquake hit Japan off the coast of the Fukushima prefecture measuring 7.4 on the Richter scale, triggering a tsunami warning and causing damage...

Fed approved first interest rate hike in three years, signals more...

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On Wednesday, the Federal Reserve announced that the target interest rate for federal funds is being increased by a quarter of a percentage point....