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newscast

Why customers are leaving your website early | Stop Limiting the...

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On today's CBT Newscast for Monday, June 19th, 2017: Why customers are leaving your website early Consumers are going to dealer website, but most of the...
Millennials

Auto group President says Millennials want 5 things

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John Garff, president of a 52-store Salt Lake City-based dealership chain that took in $4.3 billion last year, lists what Millennial car buyers want...
Melinda Zabritski

More Prime customers moving to used cars

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More and more prime-credit auto consumers who could swing a new-car deal instead are opting for used vehicles. It’s something of a marketplace phenomenon and...

Mark Tewart: Want potential car buyers to see your transparency and...

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Mark Tewart: Want potential car buyers to see your transparency and openness? 
Potential Buyers

Frank J. Lopes: How to call potential buyers

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Frank J. Lopes: What not to do when calling potential car buyers for the first time or following up.

The absolute best way to reach car shoppers

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Joe Gumm talks with J.C. Baker, Director of Sales at Jake Sweeney Chevrolet

Joe Verde gives you the answer to the phrase you hear...

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Working in retail, it’s not uncommon to hear the phrase, “we only have a few minutes.” In fact, you probably hear that every day. According...
Millenials

Believe it or not, they’re the largest generation in the U.S.,...

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Millennials are a large group: from recent college graduates, to married couples living in suburbia, they bought four million cars and trucks last...

Are your customers aware of features on their new vehicles?

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The tech world is evolving and that means more tech bells and whistles inside new vehicles. It also means that some of that tech...