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AutoNation Promotes Jim Bender to President

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Today, AutoNation announced the promotion of their Executive Vice President and Chief Operating Officer, Jim Bender, to the position of President. The promotion is...
deal

The 7 Most Effective Words for Closing a Deal

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If you have been in the car business for any length of time, you have most likely heard of a concept taught by some...
Newscast

What Kind of Salesperson Are You?

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Although there will be some people who will tell you otherwise, the honest truth is that there is no magic way to make sales...
social selling

Dealers: Don’t Fear Social Selling; Embrace It!

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At this very instant, there are vehicle salespeople on Facebook enjoying 25 or more sales a month just by talking about their accomplishments and...
f&i

Benefits of Working in F&I

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There are many career paths one can take in the car business. Service, Parts, Sales and Accounting all require different skills and offer unique...
service department

Should Your Service Department be Open on Sundays?

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It is no secret that dealership personnel work long hours. The car business is demanding of employees’ time, but it can be equally demanding...
f&i manager

Your Next F&I Manager – Internal, External, or ‘Out of the...

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Finding the right new hire is always a challenge, especially in the F&I department at your dealership. Do you promote from within? Do you...
newscast

How to Connect with Online Customers | 5 things that top...

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On today's CBT Newscast for Friday, June 23rd, 2017: How to Connect with Online Customers CBT's Jim Fitzpatrick sits down with Aaron Krane, CEO/Founder of Drive...
Danny Benites

Danny Benites’ Journey in the Car Business

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On today's show, Mark invites Danny Benites to discuss his successes, setbacks, what he has learned, and what you can learn from his journey in...
extra mile

Attracting the Sales Talent You Want at Your Dealership

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A sales position isn’t easy, so don’t settle for low-quality applicants In the 2016 NADA Dealership Workforce Study, it’s noted that sales department turnover is...