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social selling

Dealers: Don’t Fear Social Selling; Embrace It!

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At this very instant, there are vehicle salespeople on Facebook enjoying 25 or more sales a month just by talking about their accomplishments and...
f&i

Benefits of Working in F&I

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There are many career paths one can take in the car business. Service, Parts, Sales and Accounting all require different skills and offer unique...
service department

Should Your Service Department be Open on Sundays?

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It is no secret that dealership personnel work long hours. The car business is demanding of employees’ time, but it can be equally demanding...
f&i manager

Your Next F&I Manager – Internal, External, or ‘Out of the...

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Finding the right new hire is always a challenge, especially in the F&I department at your dealership. Do you promote from within? Do you...
newscast

How to Connect with Online Customers | 5 things that top...

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On today's CBT Newscast for Friday, June 23rd, 2017: How to Connect with Online Customers CBT's Jim Fitzpatrick sits down with Aaron Krane, CEO/Founder of Drive...
Danny Benites

Danny Benites’ Journey in the Car Business

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On today's show, Mark invites Danny Benites to discuss his successes, setbacks, what he has learned, and what you can learn from his journey in...
extra mile

Attracting the Sales Talent You Want at Your Dealership

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A sales position isn’t easy, so don’t settle for low-quality applicants In the 2016 NADA Dealership Workforce Study, it’s noted that sales department turnover is...

Better Questions For Better Business Results! What Dealers Need to Ask...

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Effective questions, getting better answers and taking action are the keys to problem solving, innovation, and unlocking the full potential opportunity for your dealership’s...