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emails

Should I Email or Call First?

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On today’s episode of Kain and Co., David Kain answers questions sent in by viewers, including: "How important is response time?" "Should I email...
transformational day

Make This a Transformational Day

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Do what you can to make everyone and everything around you better. Rob Shallenberger is inviting you to make today a transformational day on...
Potential Buyers

Frank J. Lopes: How to call potential buyers

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Frank J. Lopes: What not to do when calling potential car buyers for the first time or following up.

Why more outbound calls isn’t necessarily better

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So what exactly is your dealership's outbound calling culture? Does it have that "smile and dial" feel, where the mentality is "the more outbound...