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customers

Aspects of an excellent customer experience

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One of a dealership’s biggest challenges is tailoring its operations to fit customer needs. In January, JD Power’s Executive Vice President of Strategic Development,...
digital

Three trends in digital engagement that will impact the auto industry...

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2020 was a disruptive year for many industries, including the automotive industry. Car sales were down by an estimated 15 percent in 2020, mostly...
dealership

Advice for Buying or Selling a Dealership

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On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...

CBT News – August 10, 2016

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CBT News August 10, 2016 7 Practices for Networking Customers Tapped Out? Going Against the Tide This Weeks OEM Headlines