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reviews

Reviews vs. Referrals

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 Referrals are great, but according to Cory Mosley, reviews are just as important. Find out what the difference is and how they impact your...
showmanship

Does Salesmanship Equal Showmanship?

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 Elevate your sales pitch by improving your presentation and demonstration as well as your excitement and enthusiasm. On today's Tip of the Day, Mark...
F&I

Which F&I Products Should You Sell Online?

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 On this week's episode of F&I Today, Becky Chernek explains why making all of your F&I products available online may not increase profits, and...
upselling customer

Upselling Customer Pay Revenues

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On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about upselling customer pay revenues and how to...
Experience

How Your Customer Experience Directly Effects Your Bottom-Line – Mike Wittenstein,...

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Mike Wittenstein, Owner of StoryMiners, a customer experience design agency, joins us in the CBT Automotive studio to talk about the importance of customer...
bottom line

Luxury Trims and Add-Ons Boost Your Bottom Line

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New car sales have been affected significantly by low gas prices and an influx of SUV and truck sales. From 2015 to 2016, new...
newscast

Daily Newscast: Transparency in your appraisal process | EVs in demand...

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  On today's CBT Newscast for Wednesday May 10, 2017: Maintaining transparency in your appraisal process Joe sits down with Steve Stauning, Founder and President of SteveStauning.com,...

CBT News – August 31, 2015

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On today's show: Steve Cottrell, Founder and CEO of DealerVault, discusses the importance of managing data at your dealership David Greene, VP of CallSource...