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loyalty marketing program

The best ways your employees can develop their communication skills

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On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, talks about employee development and communication skills. Often times when you walk...
digital retailing

Three Keys to Profitability in Digital Retailing

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With the coronavirus recovery underway in most parts of the country, dealerships nationwide have had to adapt their sales structure. In many parts of...
body language

Improve Your Sales Strategy by Avoiding These 3 Body Language Barriers

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It’s essential to have a strong pitch. But even before you say a word, you’re already sending signals that can make or break a...
aggressive customer

5 Steps for Dealing with Aggressive Customers

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In the dealership world, we all have to deal with aggressive customers from time-to-time. Although you are more likely to encounter an aggressive customer...
body language

Sales Tips from Body Language Expert Dr. Jack Brown (Part 2)

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On Today's Episode of On the Mark, Mark welcomes Dr. Jack Brown to the show. Dr. Brown is a leading authority and expert on...

Sales Tips from Body Language Expert Dr. Jack Brown

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On Today's Episode of On the Mark, Mark welcomes Dr. Jack Brown to the show. Dr. Brown is a leading authority and expert on...