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Your CRM is great, but does your team know that?

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https://www.cbtnews.com/crm-great-team-know/

The Latest Innovations with CRM

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Auto Marketing Now with Brian Pasch On this week's episode of Auto Marketing Now, Brian hosts Bill Wittenmyer, partner at ELEAD CRM, to talk about...
Paying BDC Agents

Consider These Plans For BDC Agents Paid By The Hour

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Keep your hourly rate competitive and implement fresh incentives daily and monthly. BY BILL WITTENMYER A friend of mine says all the time that “Our pay...
small BDC team

Failure To Properly Handle Inbound Service Calls Hamstrings Service Departments

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Start with a small BDC team and take other steps to catch all customer phone calls. BY BILL WITTENMYER During several of my recent speaking...

View From The Top – Bill Wittenmyer & John Gottschalk

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  ELEAD1ONE’s Bill Wittenmyer and Ford Direct’s John Gottschalk discuss the do’s and don’ts to working with the growing segment of millennial shoppers that will...

CBT News – June 5, 2015

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On today's show: - Pete MacInnis, Founder and CEO of eLEND Solutions, discusses how to make a more streamlined F&I process - ELEAD1ONE's Bill Wittenmyer and...

CBT News – June 3, 2015

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On today's show: - Bill Wittenmyer and John Gottschalk discuss adapting to millennial car buyers - Sales Tip of the Day with Waldo Waldman on being presentable...

CBT News – May 22, 2015

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On today's show: - CBT Automotive Network Founder and CEO Jim Fitzpatrick gives us a look at the upcoming CBT Sales, Service, and Marketing Conference...

CBT News – May 21, 2015

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On today's show: - John Gottschalk, Senior VP of Business Development and Strategy at FordDirect, and Bill Wittenmyer, Partner at eLead1One, discuss customer expectations in...