Tag: Becky Nixon
What a Diagnostic Fee Actually Costs You
On this week's edition of the Weekly Tune-Up, Becky Nixon talks about diagnostic fees and what they actually cost you in your service department.
Whenever...
How to Create Value in Your Fixed-Ops Selling Process
On this week's edition of the Weekly Tune-Up, Becky Nixon goes over how sending a video to your customers could be more beneficial than a...
Understanding the Needs of Female Customers
Women made up more than 65% of customers coming into our service departments in 2016 and they are more likely to be loyal to...
Is Your Express Service Actually Express?
Today Becky talks about Express Service as a way to build growth in your service departments numbers and profits. This is a big need...
The CSI Survey
Becky Nixon discusses the CSI Survey and the ways it can be utilized in order to make your dealership better on this week's Weekly Tune-Up.
Effective Leadership in your Fixed Ops Division
On today's episode of Weekly Tune-up, Becky talks about effective leadership when it comes to Fixed Ops in your dealership.
There is a great difference...
Dispatching of Work
Spring is in the air and this means an increase in customer traffic in your service department. Good news for most, except those struggling...
