Tag: Becky Nixon

On today's CBT Newscast for Friday, September 29th, 2017:   Becky Nixon: Creating successful pay structures for technicians For almost seven weeks, Chicago area dealership mechanics were...

Every dollar that comes through the parts department goes through the dealership's accounting process. So just how important is the monthly parts reconciliation? Becky...

Have you stopped to think about the retention you would get from female customers if you just took a little more time to explain...

On this week's episode of the Weekly Tune-Up, Becky talks about how the way you handle communication between your departments can have a direct...

Many customers go to secondary maintenance facilities for service on their car nowadays. On this week's installment of the Weekly Tune-Up, Becky explains how...

With all the technical innovations now available in the modern automobile, it stands to reason there would be a corresponding effect on the maintenance...

On today's CBT Newscast for Monday, June 5th, 2017: Should there be concern over subprime loans? Scott Adams, President of Adams Automotive Group in Kansas City,...

CBT's Joe Gumm sat down with Fixed-Ops guru and host of the Weekly Tune-Up, Becky Nixon, to talk about the decreasing number of mechanics...

On today's CBT Newscast for Wednesday, May 31, 2017: Elise Kephart: Creating the Best Experience for Customers Joe sits down with leads/follow-up expert Elise Kephart as...

If you have ever been on a computer support call with someone who is totally immersed in the world of technology and is speaking...