Tag: Becky Nixon
Must-Haves for Female Customers
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about some "must-haves" for female customers and how to better serve female car...
What It Takes to Achieve Teamwork in Fixed-Ops
On this week's episode of the Weekly Tune-Up, Becky goes over how a service manager can get their team to work together for the...
Eliminating Fixed-Ops Obstacles
On today's episode of the Weekly Tune-Up, Becky Nixon talks about the #1 selling obstacle in fixed-ops that service advisors face when talking to...
How to Create Magic on the Phone
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about increasing profits in your service drive with some tips on answering your...
Stress Survival in Service
On this week's edition of the Weekly Tune-Up, Becky goes over ways to deal with stress in the service drive.
Millennial Technicians
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about the struggle of finding properly trained technicians for your service drive and...
Greeting Customers Before Pre-Qualifying
Many service advisors have the tendency to pre-qualify customers before they've even made their official greeting. On this week's episode of the Weekly Tune-Up,...
Dealing with Factory Recalls
On this week's edition of the Weekly Tune-Up, Becky Nixon goes over dealing with factory recalls and keeping retail profits alive during a recall.
How Your Telephone Can Be Your Most Valuable Resource
On this week's edition of the Weekly Tune-Up, Becky Nixon discusses how your telephone can be your most valuable resource for developing new business...
How To Sell More Alignments In Your Service Department
Have your Service Advisors been trained on tire wear? Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip...
