Tag: BDC
Scott Turner: Director of E-Commerce for Hiley Automotive Group talks about...
The Hiley Automotive Group has three dealerships in the northern Alabama town of Huntsville, including Hiley Mazda Huntsville, Hiley VW Huntsville and Audi Huntsville....
How to succeed by fixing your dealership’s phone process
Jim Fizpatrick and Chip King, Founder and CEO of CallRevu on how to succeed by fixing your dealership's phone process
Best Practices for a Compliant Service Department
https://www.cbtnews.com/best-practices-compliant-service-department-2/
Best Practices for a Compliant Service Department
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related...
Drive Customer Retention to Your Dealership
Build Planned Retention Program and Drive Service Volumes
If you’re serious about growing customer retention and service sales, perhaps it’s time to put into play...
CBT News – July 4, 2016
CBT News - July 4, 2016
On this today's show - Tom Stuker
Happy Independence day! Obviously, everyone is celebrating today. Our offices are closed as...
Consider These Plans For BDC Agents Paid By The Hour
Keep your hourly rate competitive and implement fresh incentives daily and monthly.
BY BILL WITTENMYER
A friend of mine says all the time that “Our pay...
Why an hourly rate is more important to your dealership’s BDC
When it comes to running a BDC as a manager or working as a phone agent, some might say it's pretty difficult. In fact,...
CBT News – December 8, 2015
On today's show:
How hiring outside the auto industry works for one manager
Why the cars versus trucks debate is important for your dealership
...
