Tag: BDC
Improving your BDC and Customer Experience
On this week's episode of Kain & Co., David sits down with Katie Wagner, of Johnson Motors, to discuss how dealers can improve their BDC...
The Evolution of Managed Chat
On Today’s episode of Progressive Retail, Cory sits down with Timothy Brock, Founder & CEO of Client-ConneXion to discuss the evolution of managed chat...
Overnight BDC: Responding to leads
On this week’s episode of Kain & Company, David welcomes Matthew Belk, CEO BetterCarPeople about the success of the company, the overnight lead business...
What It Takes to Get Your mails opened?
On this week's Kain & Company, David talks about strategies for your internet and BDC operations, specifically email follow-up. David has found that dealerships...
Daily Newscast: 2 ways to increase gross profit now | The...
In today’s CBT Newscast for Wednesday April 5, 2017:
2 Ways to Increase Gross Profit Right Now from Alan Ram
Industry renowned Automotive Trainer Alan Ram...
Daily Newscast: Gary Vaynerchuk keynote, Are Americans ready for self-driving cars...
In today’s CBT Newscast for Friday March 24, 2017:
Gary Vaynerchuk, 2017 CBT Conference keynote
New York Times bestselling author and social media expert Gary Vaynerchuk...
What to do with an underperforming BDC
Joe Gumm sit down with Mark Rikess, President of The Rikess Group to discuss the pros and cons of a BDC department. He reveals...
Daily Newscast: Should BDC work on commission, Trump to lower fuel...
In today’s CBT Newscast for Tuesday March 21, 2017:
Should BDC get paid on results?
We know salespeople and sales managers get paid on results? Should...
Should your BDC work on commission?
We know salespeople and sales managers get paid on results. Should it be the same for those who work in BDC? Jennifer Zorko, Business...