Tag: BDC
Utilizing A/B Testing in Your Process
On today's episode of On the Mark, Mark Tewart explains how the use of A/B testing in your sales process can dramatically change your...
What Sets Your BDC Apart From the Competition?
On this week's episode of Kain & Co., David Kain talks to Emily Lindau of Johnson Motors & Ford in Wisconsin about what their...
Shifting the Customer Approach in Your BDC – David Lewis
Traditional shoppers used to visit three to four dealerships before making a purchase. Now, with the shift going digital, dealership visits have dwindled to...
How Much Profit is Your Service Department Losing From Missed Calls?...
Sales BDC was a buzz word roughly twenty years ago. Now, the service department is buzzing and along with it comes a BDC to...
How to Overcome Common Challenges in the BDC
Jessica Kain joins David to talk about where dealers are struggling when it comes to their BDC. Watch today's show to find out how...
If Your Service BDC Isn’t Staffed Correctly, It’s Not Working
If your service BDC isn't staffed correctly, It's not working. According to John Traver, CEO and Principal of Traver Connect, dealerships need to be...
To BDC, or Not to BDC
On this week's edition of the Weekly Tune-Up, join Becky Nixon as she answers the question that everyone wants the answer to: To BDC,...
The Personalized Customer Buying Experience in 2018
Joe Gumm speaks with David Kain the Host of Kain & Co. about the personalized customer experience and changes to come in 2018 in...
Benefits of a Customer’s Seal of Approval
Your Brand Values set you apart from the competition. Often brand values are intricately intertwined with marketing and business development strategies. Brand values are...
The Me + 3 Rule
On today's episode of Progressive Retail, Cory explains a theory called the Me + 3 Rule.
He explains that every action you take, you need...
