Tag: BDC
Creating a Personal Database as a Salesperson

On this week's episode of Kain & Co., David Kain talks about personal business development and how creating your own database of customer information...
Leverage Artificial Intelligence to Score and Evaluate Every Customer Call –...
At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Lawson Owen, Managing Partner of Proactive Dealer Solutions.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: The...
Increase Your BDC’s Efficiency and Effectiveness with Call Tracking Analytics from...
Recently, the CBT Automotive Network was on-location at NADA 2020 in sunny Las Vegas where host Jim Fitzpatrick spoke with Anthony Giagnacovo, CEO of...
Unlock Additional Finance and Service Revenue with a Comprehensive BDC Strategy
On today’s show, we’re pleased to welcome back Sarah Vantine, BDC Director for Scott Clark Auto Group out of Charlotte, NC. Since we last...
Bill Wittenmyer Discusses Elead’s Brand Refresh, New Partnerships, and The Need...
On today’s show, we’re pleased to welcome back Bill Wittenmyer, Vice President of Sales, Layered Apps and Competitive Accounts for elead, a well-known CRM...
Using the Right Language When Speaking to the Customer
Many headaches can be avoided in the dealership by using the right language with customers. On this week's episode of Kain & Co., David...
Revamp Your Dealership’s BDC with These Proven Strategies – Mike Cavanaugh,...
On today’s show, we’re pleased to welcome in Mike Cavanaugh, Executive Vice President for MAX Digital, who is here to discuss revamping your BDC...
Onboarding New Employees
On this week's episode of Kain & Company, David Kain, President of Kain Automotive, talks about creating a substantial onboarding plan so that you...
2020 Best Practices: The Importance of Personalizing Your Customer’s Buying Experience
As 2019 quickly comes to a close, dealers’ sights are now set on finishing the year strong and setting up solid expectations for the...
How to Create an Efficient Business Development Dealership
Going beyond the current BDC model and creating a business development dealership makes all employees accountable for growth in sales and service. Business Development...
