Tag: BDC
Where the auto industry is, and where it needs to go...
Car dealers and other retail professionals in the automotive industry recently came together in Napa, California for the annual Digital Marketing Strategies Conference. Among...
Why your BDC department should focus on developing strong customer connections...
The BDC department at the dealership plays a crucial role in the growth of the business. Today, we welcomed Sarah Vantine to the show...
How dealers can improve their BDC processes
With many dealerships bringing back furloughed sales and fixed ops employees, it's a good time to remind ourselves that fixed operations are important to...
Mike Cavanaugh on the State of BDCs: ‘Dealers have to make...
The role of the BDC is becoming ever-important in today's business climate. The days of having a call center type of environment where employees...
The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal
March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as...
Changing Your Dealership’s Approach to Business Development
For the first time since California's shelter-in-place order back in March, automotive retail expert David Kain is back on the road visiting and consulting...
Are Your BDC Employees Using the Right Language During this Crisis?
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...
Unleash Your BDC to Capture Pent Up Demand
The auto industry has suffered a big blow in the last month. NADA has revised its new light-vehicle sales from the original forecast of...
The Importance O’Regan’s Auto Group is Placing on Digital Retailing Tools...
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back David Kain, President of Kain Automotive, and host of Kain...
Applying Your Core BDC Strategies to the Entire Dealership – David...
In an increasingly digital world, it’s time to refresh old standards and set higher expectations for your dealership. If you’re brainstorming new models for...
