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Strategies your car dealership can use to reach new benchmarks this...

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How prepared are you for success in this first quarter of 2022? Typically a new year means car dealers are armed with new goals...
soft phone skills

The 4 soft phone skills that will matter in 2022

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When going on a first date, you wouldn’t show up looking like you just rolled out of bed, would you? Of course not! You'd...

CBT automotive newscast: December 20, 2021

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Featured Show: Bloomberg's Kevin Tynan shares his auto industry predictions for 2022 Much has taken place throughout the past year in retail automotive; from record acquisitions...

CBT automotive newscast: December 17, 2021

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Featured Show: How the power of networking creates more opportunities for women in automotive - Diana Kennedy, General Manager We all want to keep and retain...
BDC

5 habits of a successful BDC manager

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More than ever, the internet and phones are the “new” showroom, making your BDC a conduit to your bricks-and-mortar store. Increasingly, agents have the...

CBT automotive newscast: December 16, 2021

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 Inside Automotive: The Presidio Group's Jim Press and Brodie Cobb discuss today's automotive landscape Throughout the past year, we’ve seen The Presidio Group facilitate a number...

The best practices for car dealers to spotlight in preparation for...

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The new year is approaching, yet many car dealers are still dealing with the effects of the COVID-19 pandemic. Today on Inside Automotive, we’re...
service

The simple idea for more service appointments

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Here’s an idea that is simple, but could be very impactful for any dealer with an online service scheduling tool: give it a health...
Brooke.ai

How Brooke.ai fills in the gaps when managing service appointments

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Proactive Dealer Solutions emerged as the BDC experts and pioneered the BDC concept, which has evolved into not just BDC but better customer experiences...
loyalty marketing program

5 effective ways to sell the value of the phone call

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On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, explains the best ways to create value for every lead that...