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Jim Hackett

Developing Story: Ford CEO Jim Hackett is Out, Jim Farley Steps...

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We have breaking news out of Ford Motor Company. CEO Jim Hackett is stepping down from his position effective October 1st. He will be...
Longo Toyota

CBT Automotive Newscast: August 3, 2020

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Today's Featured Interview: CBT News Market Update: Doug Eroh, Longo Toyota & Jason Knight, LotLinx As COVID-19 continues to dictate the market, dealers are keeping a...
Sokal

The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal

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March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as...
David Lewis

David Lewis on How Sales Training Has Adapted to a Virtual...

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In light of recent events, many dealerships are making the jump to virtual retailing and with that, comes a new set of challenges. Bringing...
Tyson Jominy

J.D. Power’s Tyson Jominy Reviews Auto Retail Sales and Trends for...

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According to data from J.D. Power, the retail automotive industry is looking at a 14.3 million SAAR for July, which is about 2.5 million...
loyalty

Keep Them Coming Back: 5 Ways to Build Customer Loyalty

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Customer loyalty is the foundation for any successful sales and marketing strategy at your dealership. The Pareto Principle, a widely cited stat, confirms this...
auto industry

CBT Automotive Newscast: July 31, 2020

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Today's Featured Interview: NADA's Peter Welch Addresses the Lack of Black Representation in Auto Retail Since the killing of George Floyd in Minneapolis on May 25th,...

NADA’s Peter Welch Addresses the Lack of Black Representation in Auto...

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Since the killing of George Floyd in Minneapolis on May 25th, injustices against the black community have been brought back into the spotlight. The...
GM

CBT Automotive Newscast: July 30, 2020

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Today's Featured Interview: Dealers Focus on Efficiency as COVID-19 Exposes Areas for Improvement COVID-19 has created a new standard of efficiency required for dealerships. Dealers have...
efficiency

Dealers Focus on Efficiency as COVID-19 Exposes Areas for Improvement

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COVID-19 has created a new standard of efficiency required for dealerships. Dealers have had to adjust their staffing strategies, increase their focus on digital...