Tag: automotive

The customer experience (CX) in automotive has been an area of growth and investment in recent years. Manufacturers are focusing on improving how they...

In the race to get cars sold and off the lot, new SUVs and Tesla are leading the pack. iSeeCars published a study revealing...

Today's Featured Interview: Vince Sheehy Celebrates Sheehy Auto's Sales and Charitable Initiatives There are countless lessons to learn during the COVID-19 pandemic. Dealers are learning more...

When it comes to used vehicle operations, inventory turn has never been more important than it is now. Typically, service managers are mostly concerned...

Leading a team of employees through a global pandemic was probably not on many dealers' lists of things that could ever happen. However, with...

Today we welcome the leading authority on digital transformation, Mr. Erik Qualman. Erik is a bestselling author several times over, and an acclaimed motivational...

Today's Featured Interview: Sandy Schwartz on Transitioning to his New Role at the Cox Family Office The Cox Enterprise recently announced a series of transitions. After...

Recently, powerhouse Cox Automotive announced a changing of the guard. Effective today, August 3rd, Sandy Schwartz transitions to a new role as CEO of...

The role of the BDC is becoming ever-important in today's business climate. The days of having a call center type of environment where employees...

After three years of service, Jim Hackett is stepping down from his role as CEO of Ford Motor Company. Hackett will be succeeded by Jim...