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first impression

Full interview with Steve Lind, Sr. VP AutoTrader on used car...

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At the recent J.D.Power Summit in New York, CBT's CEO Jim Fitzpatrick caught up with Steve Lind, Senior Vice President AutoTrader. AutoTrader, owned by...
automated tech

Consumer Trust in Automated Tech Decreasing: WardsAuto

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As we edge closer to a day when vehicles will be able to drive themselves, J.D. Power finds consumer trust in the technology that...
manage time

People Who Manage Their Time Well Follow These 3 Rules

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I’m sure you are constantly told to manage your time better, because it boosts your efficiency, saves time, and reduces stress. Everyone knows the...
leader

6 Things That Will Make You (and Your Manager) a Better...

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According to Glenn Llopis, a contributor to Forbes.com, there are distinct differences between managers and leaders. However, the new workplace is starting to see...
telematics

What is Telematics & how does it benefit your dealership?

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  In this interview, Joe speaks with Gary Tucker, CEO of Zubie, to find out more about telematics and the solutions Zubie provides. Zubie offers...

Jon Acuff Keynote: The 4 things your dealership needs to navigate...

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  Jon Acuff is the New York Times Bestselling author of five books including his most recent, Do Over. For 18 years he’s helped some...
estimating

Prioritized estimating in fixed-ops will streamline processes, increase revenue and build...

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  John Fairchild, President of Fairchild Automotive Solutions details his technique of prioritized estimating in the fixed-ops sales process.There are 2 types of customers, ones...
managers

The Introduction to the Manager

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  On Today’s Tip of the Day: Mark Tewart outlines his strategy for involving your manager into the sales process when you feel you can’t...
managers

What to do with managers who don’t manage

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  Joe Gumm sat down with Alan Ram, President and Founder of Proactive Training Solutions, to chat about making a manager in your dealership. Joe asked...
recruiting

Recruiting and the on-boarding process – David Kain

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  Today's Tip of the Day comes from David Kain on mapping out a path of success for your dealerships on-boarding process.