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This new partnership with automotiveMastermind will enable Morgan Automotive Group to access cleaner customer data and predictive analytics.

Morgan Automotive Group selects automotiveMastermind as its data and technology partner

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LAS VEGAS (Feb. 3, 2024) – automotiveMastermind, part of S&P Global Mobility and the automotive industry’s trusted data and technology provider, and Morgan Automotive...
In automotive, we rely on the CSI score to give us feedback – and the telephone experience is a high priority on that survey.

How a telephone system can increase your CSI score

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Customer Experience (CX) is created every time a customer engages with your dealership from car shopping research to ongoing service and repair work. It’s...

UAW files charges against nonunion automakers, Ford cuts F-150 production, Asbury...

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Inside Automotive  Adapting your sales strategies to the current retail automotive market – Jen Suzuki The retail automotive sales industry has been facing several challenges, including...
As a Tesla owner, the thought of having to replace your car's battery is a scary prospect, and costs very depending on the model year.

Tesla opens up first group of Superchargers to non-Tesla owners

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Tesla has opened up the first batch of its Superchargers to non-Tesla EVs as part of its fast-charging networking plan. Tesla is utilizing a...
Car dealers leveraging social media to sell cars

7 ways car dealers can master social media

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95% of vehicle buyers use digital channels as a source of information, according to Google. Social media platforms are likely included in these channels...

DSMA CEO Farid Ahmad shares his insights on dealership mergers and...

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The pace of dealership buy/sell transactions has picked up speed since COVID, making it difficult for store owners to keep their fingers on the...

How relations between OEMs and dealers are changing in 2023

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The relationship between dealers and OEMs is one of the industry's most discussed topics. While spats between manufacturing and retail are nothing new, the...
employee retention

Now is the time to pay more attention to retention

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2023 is underway and dealerships are busy crunching the numbers. While normal key performance indicators are under scrutiny, it is more important than ever...

Rivian and Lucid direct sales model legal in Illinois, judge rules

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An Illinois judge has dismissed a dealership-backed lawsuit targeting the state's allowance of the direct sales model. The Illinois Automobile Dealers Association was set to...
self-driving

Taking on Tesla: How other automakers are competing in the EV...

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For over a decade, Tesla has become synonymous with the EV market. Its early entrance into EV manufacturing, innovation, and direct-to-consumer model disrupted the...