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Darren Haygood

Cars.com’s Darren Haygood: How to make sure your top salespeople stand...

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  Imagine the amount of time the car buying process would be reduced to if potential car buyers could choose the best salespeople at your...
tax law

The New Tax Law & Your F&I Department: The Good News...

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No matter where you fall on the charged political spectrum these days, one thing is for certain – the new tax law signed by...
2017 auto sales

SUVs, Oversaturation, and Hurricanes: The Story of 2017 Auto Sales

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Many are looking at 2017 as a defining year for auto sales, and unfortunately, the turn is more negative than positive. The auto industry...
customer recognition

The Importance of Customer Recognition in Making the Sale

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The trendy term in the automotive industry for the past five years has been big data. It’s everywhere -- from car wifi to oil...
trade-in leads

Triple Your Sales from Website Trade-in Leads

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For most of the dealers I encounter, leads from website trade-in tools are almost an afterthought. There is a belief, for example, that it...
sales

5 Quick and Easy Rules To Grow Your Sales

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Sometimes it’s easy to overthink this whole sales thing. Confusing concepts ranging from multi-touch attribution to your VDP strategy can boggle the average sales...
newscast

How do regulations benefit customers? | Why the Auto Retail Market...

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On today's CBT Newscast for Wednesday, June 21st, 2017: How do regulations benefit customers? Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies,...
used car ads

2 Ways to Improve Your Online Used Car Ads

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In our sales careers, the simple things we learn can make the biggest increases to our earnings. All new salespeople start their careers by...
dislike car buying

Why people Dislike Car Buying, and What to do About it

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Consumers hate any form of friction, and the No.1 pain point found in many dealerships is the traditional price-negotiation sales model. Companies today need to...
Used Car

Dale Pollak gives simple ways to drive a retail-first strategy in...

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Before you attack any ambitious goals for your used vehicles this year, ask yourself this question. Am I wholesaling too many cars, and how...