Tag: automotive news
Detroit Three Automakers excel in J.D. Power’s 2024 U.S. Initial Quality...
The Detroit Three automakers, General Motors, Ford, and Stellantis, have shown strong performance in this year's J.D. Power 2024 U.S. Initial Quality Study. Released...
Ben Chodor explores revolutionary strategies for dealership excellence via advanced call...
In the fast-paced world of automotive retail, where every missed call can mean a lost sale, mastering call management isn't just a necessity—it's a...
Uncertainty looms over U.S. auto sales momentum
U.S. auto sales through the first half of the year are up by 2.9% compared to a year ago. However, concerns loom about whether...
The secret to persuasion: making it personal – Jay Baer
Personal connections are incredibly powerful, whether you're making a sales pitch or engaging in casual conversation. In the latest episode of CBT Now, we're...
The hidden cost of connected cars: Navigating data privacy in the...
Growing up in an East Texas town of 1,200 people had its benefits. But, being a kid who drove a Gandini-designed Fiat X/1-9 in...
How Van Horn Automotive Group is leading dealerships’ digital transformation
Staying ahead means embracing innovation and digital transformation in a rapidly evolving automotive retail landscape. On the latest edition of Dealer Forward, Josh Bickerton,...
The disconnect between sales and finance
In my three recent articles, “From the Fax Machine, to the Future: Auto Finance Disruption Time is Here,” “Digital Finance: Consumer Expectations and Today’s...
The role of mentorship in creating diverse leadership — Sean Johnson...
As American society has become more diverse, so too has the automotive landscape, with dealers, manufacturers, and suppliers welcoming minorities in increasing numbers. However,...
Alleviating frustrations in F&I departments for enhanced customer satisfaction and profitability
Introduction
The Finance and Insurance (F&I) department, a critical component of any automotive dealership, plays a pivotal role in driving profitability. We all know the...
Raise your hand for sales success: Matt Easton shares key tips...
In today's ultra-competitive business environment, where we fight to have the best marketing, the coolest social media, and the lowest prices, it's easy to...
