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In this article we discuss how to turn difficult car sales situations into opportunities for both the customer and the dealership.

Why ‘bad news’ doesn’t exist in car sales

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Car salespe­ople tackle various challenge­s every day, ranging from customer he­sitancy to financial hurdles. Although these type­s of tough conversations are a common aspect...
Electric vehicle brand Lordstown Motors is suing its former business partner Foxconn after filing for bankruptcy on June 27.

Lordstown Motors sues former partner Foxconn after filing for bankruptcy

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Electric vehicle brand Lordstown Motors is suing its former business partner Foxconn after filing for bankruptcy on June 27. The conflict stems from a deal...
Current GOP frontrunner Donald Trump criticized the automotive industry's electric vehicle transition during a weekend event in Michigan.

Trump makes case against electric vehicle push to Michigan voters

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Current GOP frontrunner Donald Trump criticized the automotive industry's electric vehicle transition during a weekend event in Michigan. Trump made the remarks at the Lincoln...
J.D. Power and GlobalData forecast a monthly new vehicle sales total of over 1.38 million units this June.

June new vehicle sales and inventory improve while profit margins shrink

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J.D. Power and GlobalData forecast a monthly new vehicle sales total of over 1.38 million units this June, placing the automotive industry well ahead of its position...
Matt Wahnon joins Inside Automotive to discuss changing customer service trends in the post-pandemic car business landscape.

Different shoppers mean different customer service practices — Matt Wahnon |...

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Today's car buyers are increasingly diverse and complex, which means dealers must constantly refine their customer service practices. On this episode of Inside Automotive,...
AutoNation has expanded once again, this time buying five dealerships from the Bob Baker Auto Group in Carlsbad, California.

AutoNation purchases 5 stores in California, Goode Motor Auto Group enters...

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The following notable M&A deals were finalized in the past few months, involving numerous brands and a few high-profile dealer groups.  AutoNation AutoNation has expanded once...
Forward-thinking car dealers have seen fixed operations department profits and efficiency significantly improve over the last year.

Forward-thinking dealers see greater fixed operations profit, efficiency

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Forward-thinking car dealers have seen fixed operations department profits and efficiency significantly improve over the last year, according to new research by Cox Automotive. As...
Sonic Automotive, one of the largest dealership groups in the U.S., is closing eight EchoPark used-vehicle stores.

Sonic Automotive closes eight EchoPark locations to shift used-vehicle supply

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Sonic Automotive, one of the largest dealership groups in the U.S., is closing eight EchoPark used-vehicle stores in response to supply and demand pressures,...
New vehicle quality drops again in 2023 as brands push new technology.

New vehicle quality drops again in 2023 as brands push new...

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New vehicle quality decreased in J.D. Power's annual Initial Quality Study under industry-wide shifts to new features and emerging technologies. J.D. Power researchers calculated vehicle...
Suzannah Sarkahian joins Inside Automotive to discuss how dealers can help women advance their automotive industry careers.

How dealers can help fix the automotive industry gender gap —...

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Historically, the automotive industry has been male-dominated. Even in 2023, women make up less than 25% of all employees in car dealerships, according to...