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CDP building blocks: Identity, entity and household resolution

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Now that we have covered the benefits a Customer Data Platform (CDP) can provide to dealers, it is time to examine the basic building...
Tesla model X

NHTSA investigates claims of seat belt failure in over 50,000 Tesla...

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U.S. auto safety regulators have announced they are opening an evaluation into 50,000 Tesla Model X vehicles after receiving complaints reporting front seat belt...
word-of-mouth marketing

6 ways your dealership can capitalize on word-of-mouth marketing

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The greatest ambassador a dealership or any consumer-facing business has is current customers. People are more likely to consider the outlook of those they...

Battling fragmentation and unifying data with a CDP — Brian Pasch...

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A Customer Data Platform, or CDP, offers dealers the chance to unify their data and use consumer information effectively. While relatively new to automotive...
TikTok for car dealerships

How car dealers are leveraging TikTok to drive sales [+8 tips...

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As social media platforms continue to evolve and gain popularity, businesses are constantly looking for new ways to engage with customers and build their...
local search SEO, Search Engine Optimization, Web browser concept.

How to own local search in 2023: Key trends for auto...

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According to SEO software company Moz, local inquiries accounted for almost half of Google's two trillion searches yearly. Local search is a significant part...
Marketing and advertising to women in the automotive industry

Marketing vs advertising to women car buyers and owners

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Women are significant vehicle owners and drivers in North America, and their participation in the automotive market has been steadily increasing over the years....
Conducting a marketing audit at your car dealership

Conducting a thorough marketing audit at your car dealership

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How do you know your dealership marketing policies are effective? Is your dealership marketing team following industry best practices? A marketing audit is an...
image SEO

Is image SEO important for car dealers?

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From 2016 to 2018, image searches grew by 60%, according to Google. Today, more consumers are centering their searches around photos, which is excellent...
Ken Kraft Cox Automotive dealer experience

How Cox Automotive is helping dealers address key retailing issues in...

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After peaking in 2020 in part because of digital retailing, customer satisfaction declined for the second year in a row, according to recent Cox Automotive research....