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Technology principles to consider when determining your dealership’s technology and human interaction formula

Integrating technology and human touch in car sales: Striking the balance...

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Technology is changing how consumers shop for and buy cars. Yet chatbots, virtual reality applications, and artificial intelligence haven’t eliminated the need for human...
While always maintaining humility and charisma, Lee Iacocca transformed the auto industry and encouraged dealers to cultivate innovation.

5 lessons learned from Lee Iacocca’s insights on leadership and innovation

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While most people have heard of innovation gurus of today such as Tesla’s Elon Musk, some may not know about one of the most...
An inclusive workforce, composed of individuals from diverse backgrounds, brings a wide range of perspectives to the table.

The value of an inclusive workforce in the automotive industry

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In today's competitive automotive industry, businesses are constantly seeking ways to stay ahead of the curve and maximize their profits. While technological advancements and...
Simply type “CBT News” into the search bar of your streaming service’s app store to start watching today!

CBT News celebrates 11th anniversary with exclusive streaming launch on Roku,...

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ATLANTA, Georgia (December 22, 2023) — In celebration of its 11th anniversary, CBT News, the auto dealer community’s No. 1 resource for industry insights...
Tesla is now facing inquiries in Sweden and Norway over suspension failures just days after an eyebrow-raising Reuters investigative report.

Tesla faces regulator investigations over suspension failures in Norway, Sweden

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Tesla is facing a new investigation from auto regulators in Sweden and Norway, following a Reuters report alleging that the automaker covered up defects...

6 mental health and wellness activities to promote positivity at the...

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The majority of people in leadership roles have heard the phrase “People are your best asset,” and many would agree this is true. Without...
Exploring the most innovative and exciting concept cars of 2023: BMW, Mercedes, Nissan, Lamborghini, and more lead the electric shift.

Diving into the best concept cars of 2023

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The new year is the ideal time to reflect on the concept cars that automakers teased in 2023. Not only do these show cars...
Eric DeMont and Shaun Kniffin join Driving Solutions to discuss the power of data and collaboration in a rapidly evolving automotive market.

Why collaboration is key to leveraging dealership data — Shaun Kniffin...

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Over the past few years, adaptation and collaboration have become essential elements for dealerships as data continues to play a bigger and bigger role...
By translating customer feedback into actionable knowledge, dealerships can upgrade customer satisfaction and gain a competitive edge.

How to make customer feedback part of your dealership’s growth strategy

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In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that...
The 2023 Kerrigan Dealer Survey has been released, and it appears that most auto dealers are remaining optimistic about the M&A market.

New survey: dealers mostly positive about valuations, profitability in 2024

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The 2023 Kerrigan Dealer Survey has been released, and it appears that most auto dealers are remaining positive about the buy/sell and M&A market...