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On the first episode of Loyalty-Based Sales Strategies with Jen Suzuki, we examine the role greetings play in the sales process.

How to greet customers on the phone or in the service...

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Welcome to the first episode of Loyalty-Based Sales Strategies with Jen Suzuki on CBT News! In this series, Suzuki, president of eDealer Solutions, veteran...
The UAW plans to strike Ford's Kentucky Truck plant as early as this week over a months-long labor contract delay.

UAW to strike Ford’s Kentucky plant over five-month contract delay

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The United Auto Workers (UAW) union says it will go on strike at Ford's Kentucky Truck Plant as early as this week if the...
The Environmental Protection Agency is planning to lower strict emission standards proposed last year, effectively slowing the EV transition.

EPA to re-evaluate tailpipe emission standards after industry pushback

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The Biden Administration is planning to relax strict tailpipe emission standards proposed by the Environmental Protection Agency (EPA) last year in an effort to...
350 seats are available at AgRally HQ for this once-a-year celebration, 250 of those reserved for this exclusive dealer experience.

AgRally Dealer Experience: exclusive, VIP access limited to just 125 dealers

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Where in the automotive industry will you ever have a chance to learn what it really takes to sell trucks in the agriculture community?...
On this 40 under 40, anchor Jim Fitzpatrick engages with Colin Liss, the General Manager of Green Mazda Lincoln in Springfield, Illinois,

40 under 40 Honoree: Colin Liss | Green Mazda Lincoln

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CBT News 40 Under 40 honors recipients of the inaugural CBT News 40 Under 40 awards. In this exclusive interview, anchor Jim Fitzpatrick engages...
Ford CEO Jim Farley advised Wall Street to shift their focus away from Tesla's Full Self-Driving (FSD) systems and concentrate on Ford's thriving "Pro" fleet business. 

Jim Farley stresses Ford’s ‘Pro’ fleet, urges investors to drop Tesla’s...

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On February 15, Ford CEO Jim Farley advised Wall Street to shift their focus away from Tesla's Full Self-Driving (FSD) systems and concentrate on...
Lithia Motors (LAD) recently revealed a record-breaking revenue of over $31 billion for the year, with $7.7 billion achieved in Q4.

Lithia Motors drives towards $50 billion revenue goal, achieves record-breaking Q4

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Lithia Motors (LAD) recently revealed a record-breaking revenue of over $31 billion for the year, with $7.7 billion achieved in the fourth quarter alone,...
Rita Case joins the Executive Profile on CBT News to share her story of resilience, perseverance, and excellence in automotive retail.

The Executive Profile: What’s next for dealer and philanthropist Rita Case?

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Welcome to another edition of the Executive Profile on CBT News. Recently, anchor Jim Fitzpatrick traveled to Davie, Florida, to speak with Rita Case,...
Used car dealers have implemented new strategies to source inventory and keep sales high in the post-pandemic economy.

Rethinking used car management in a post-COVID economy — Josh Callahan...

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Facing fluctuating supply chains, shifts in consumer preferences and normalizing trends, used car dealers have implemented new strategies to source inventory and keep sales...
Beyond the realm of vehicle sales, service departments can harness the power of text blast marketing for additional revenue opportunities.

Revving up engagement: how text message marketing puts dealerships in the...

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In 2024, the world of dealership marketing is witnessing a significant shift. Traditional methods like email marketing are becoming less effective, paving the way...