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How the customer experience is different in a COVID-19 world

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Let’s face it, the way we do business has changed dramatically. No longer are you meeting face-to-face with consumers and trying to convince them...

How dealers can successfully generate revenue from connected services

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Capgemini just released a new Connected Car Trend Radar Report which explores how OEMs can make the most of their connected services in terms...
David Kelleher

PA car dealer David Kelleher on reacting quickly to stay ahead...

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Dealers across the nation have dealt with highs and lows in their daily operations since the start of the pandemic. The pandemic has truly...
online reviews

4 steps to successfully manage online reviews – Erica Danford, Dealer.com

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The customer review is powerful for a dealership and it’s reputation, so how can you better manage and make online reviews work for you?...

How your car dealership can stand out in the digital space...

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Joining anchor Jim Fitzpatrick on CBT News today is Tim Cox, Co-Founder and Senior Vice President of Sales at CarNow. CarNow has had a...
consumer expectations

How car dealers can meet new consumer expectations brought on by...

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Many changes have come as car dealers operate their businesses through a pandemic. Joining us today to discuss changing consumer expectations and behavior is...

Southeast dealer Matt Bowers discusses his recent rebranding and acquisitions

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Despite the pandemic, experts we’ve talked to say the retail auto industry is booming. We continue to see acquisitions happening across the country, and...
Reynolds & Reynolds

Reynolds & Reynolds CEO Robert Brockman charged with $2B fraud scheme

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In the largest tax fraud case against an American in U.S. history, federal prosecutors are charging Robert Brockman, CEO of Reynolds & Reynolds, with...
ReconVelocity

ReconVelocity EVP Kalah McCoy discusses why recon software is essential for...

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After the start of the COVID-19 pandemic, the used-car market took off. This has created a challenge for dealers looking to get vehicles through...
Patriot Subaru

How to build a positive and successful dealership culture – Adam...

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Patriot Subaru has been named one of Maine’s “Best Places to Work” and it’s not the first time the dealership has made this list....