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service advisor

3 ways to improve your auto dealership’s service advisor turnover

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In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover...
dealers

Declining COVID cases a cause for optimism among dealers

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Auto dealers in the US are more optimistic about the short-term future in the automotive market. The Cox Automotive Dealer Sentiment Index Study revealed an...
3 ways to simplify closing

3 ways to simplify closing an automotive sale – Sean Gardner,...

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Dealers are always looking for the best way to close the deal. Sean Gardner is an expert on closing opportunities. Gardner is an instructor...
ROI

A guide to understanding the ROI of your phone calls

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Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point...

Virtual 20 groups create new possibilities for continuous improvement

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Have you ever thought of joining a 20 Group to understand how your dealership can optimize workflow, people, processes and tools to drive more...
AutoNation sells remaining ..Friday 5

Force Marketing acquires GSM, Fluid Truck raises $63 million in funding,...

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Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...
AutoNation sells remaining ..Friday 5

Lucid Motors announces IPO, Xos Trucks & AEye merge with SPACs,...

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Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps...
loyalty marketing program

How dealers can build a positive online reputation with customers

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In the latest episode of Kain & Co., host David Kain discusses the importance of reputation for automotive dealerships. Kain begins by discussing a...

How dealer franchise laws protect both consumers and dealers – Jim...

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Many EV companies, such as Tesla, Rivian, and Lucid, are pushing to bypass franchise laws to sell directly to consumers. Today on CBT News,...
Shawn Hays

How car dealers can stay ahead of the curve with a...

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Today on CBT News, host Jim Fitzpatrick is joined by Shawn Hays, Co-Founder of Sales Hustler and General Manager of Carter Myers Colonial Chevrolet...