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Having a service team that engages customers is crucial for success in that department, so Don Andres joins us to elaborate further.

How dealers can unlock growth in their service departments – Don...

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Having a service team that engages customers is crucial for success in that department. Yet, many dealerships are still leaving money on the table...
The retail automotive industry is undergoing a significant transformation, driven by technological advancements/ evolving consumer preferences

Talent transformation: Embracing emerging recruitment trends in the automotive industry

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Introduction  The retail automotive industry is undergoing a significant transformation, driven by technological advancements, evolving consumer preferences, and the push towards sustainability. In this rapidly...
Mark Strand, the Senior Director of Economic and Industry Insights at Cox Automotive, joins us to walk us through the findings. 

Cox Automotive survey reveals dealers’ gloomy sentiment despite spring sales surge...

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The Q2 Cox Automotive Dealer Sentiment Index was recently published . Let’s take a look at the findings since this index provides a current...
Joining us on the latest episode of CBT Now to address SEO and what you need to know is Automotive SEO Expert Greg Gifford. 

Understanding SEO: Essential tips for dealerships from automotive SEO expert Greg...

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As dealerships compete for visibility, understanding SEO can make all the difference. And you may be thinking, I’ve got a vendor for that! Well,...
Learn how dealerships can harness AI in their F&I departments to boost sales, streamline operations, and enhance customer satisfaction .

How Dealerships F&I Can Utilize AI to Boost Sales

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Finance and Insurance (F&I) departments have long struggled with inefficiencies and missed opportunities. But now, Artificial Intelligence (AI) is emerging as a powerful tool to...
Sean Gardner unpacks strategies for effectively bridging the gap and empowering customers to maximize their car-buying budgets.

Sean Gardner shares secrets to helping customers stretch their budgets

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Welcome to another insightful edition of CBT Now. Today, we're diving into a critical topic with Sean Gardner, a seasoned sales trainer at the...
Together, they unveil the "Complete Profit Picture," sharing actionable insights gleaned from over 25,000 dealer partnerships.

Unveiling the ‘Complete Profit Picture’: Insights from industry powerhouses

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As dealers grapple with challenges like inaccurate appraisals, mispriced vehicles, and underperforming digital marketing, Cox Automotive stands out as a beacon of expertise in...
On today's episode of Women Driving the Industry, we focus on Cassie Brown, the Senior Director of Sales for Ally Financial's West Region.

How Cassie Brown is paving the way for women in the...

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In a field traditionally dominated by men, Cassie Brown has carved out a remarkable career in the automotive industry, demonstrating that hard work and...
Experian revealed a recent report showing more consumers opting for EVs. Joining us is Melinda Zabritski to provide more insights. first quarter

Melinda Zabritski reveals that the automotive finance market shows strength amid...

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According to Experian, captives accounted for the largest new vehicle market share in the first quarter. Melinda Zabritski, Experian's head of automotive financial insights,...

Weekly roundup: CDK Global makes progress following cyberattack, Tesla sees B2B...

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Earlier this week: CDK Global made significant strides in its cyberattack recovery efforts. Tesla posts two consecutive quarters of reduced deliveries for first time....